Effective patient engagement case study: Maternity

Listening to marginalised voices in maternity care

HQIP, funded by NHS England, asked ‘what matters to users of maternity services?’ with a focus on hearing from communities who are often seldom heard.

We have produced a presentation that summarises the activity and learning from this six-month project, which ran from September 2023 – February 2024.

Highlighted in the slides are:

• the steps we took to identify the communities we hoped to engage with
• the focus groups we were able to facilitate
• what was important to consider, and
• the lessons learned.

Download the full case study using the button below.